FAQ Category: All

Can BYOD devices be managed with MDM?

Yes, common MDM systems (such as AppTec360) also support the Bring Your Own Device (BYOD) approach. Business and personal data are strictly separated to ensure security and privacy for both sides. ...

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Is an MDM solution GDPR-compliant?

Modern MDM systems are designed to meet the requirements of the General Data Protection Regulation (GDPR), including data encryption, access control, and remote wipe capabilities in case of device loss. ...

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Is MDM available as an on-premises solution?

Yes, some providers (e.g., AppTec360) offer both cloud-based and on-premises MDM solutions. On-premises deployment allows all data processing to remain internal – often crucial for data-sensitive industries and government entities. ...

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What is the difference between MDM and UEM?

While MDM focuses on managing mobile devices, Unified Endpoint Management (UEM) goes a step further by managing desktops, laptops, and other endpoints through a unified platform. UEM is particularly suitable for mixed IT environments ...

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What is the best MDM software?

The best MDM software depends on a company's individual requirements. The market offers awide range of solutions – both cloud-based and on-premises. To make the right decision, it is worthcomparing leading providers (such as AppTec360) based on objective criteria. Key criteria for choosing Mobile Device Management software: Platform support: iOS,… ...

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What does the “SMS Device Enrollment Package” contain?

With the purchase of "SMS Device Enrollment Package" you have the possibility to send 300 enrollment SMS to the device via our SMS gateway. This SMS allows you to simplify the enrollment of devices that are, for example, outside the company. By means of this enrollment SMS, the employee does… ...

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What are the payment methods? Can we also pay annually?

Generally, the entire term of 24 months is invoiced with the delivery. Our goal is to keep the administrative effort as low as possible so that we can offer you a cheap license price. If you purchase more than 100 licenses, we can also invoice you annually on request. ...

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How can I get the free AppTec virtual appliance?

You can apply for the virtual appliance at the URL https://www.apptec360.com/download-server-va/ . With this appliance, you can manage up to 25 devices free of charge. It can take up to 24 hours for the virtual appliance and the license key to be delivered. Free technical support is only available for… ...

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Does AppTec also offer perpetual licenses?

Since 01.01.2017 AppTec no longer offers perpetual licenses. The AppTec software is only available as subscription model. Reason for discontinuing the offer: Our software is constantly updated so that the latest operating system versions are always supported. In order to ensure that the customer always receives the best user experience… ...

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Email: info@apptec360.com

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